FAQ

Q1:How long does it take to get my order after I have paid?

A1:Delivery time depends on the mode of shipping. We generally ship via DHLor EMS, which delivers to you in a very

short period. We provide logistics tracking information in real time.

Q2: Is there a discount for larger orders?

A2:For new customers, There is a small discount, but when the value of the order is increased, we will provide a larger

discount, For previous customers, we are happy to provide a discount for you.

Q3:How to proceed an order for keychain or others?

A3:Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q4:Whether the product accepts customization?How fast can we get a price for custom item?

A4:Yes,It takes 30 minutes to 1 hour to make a quotation sheet for you.

Q5:How can I get the sample to check your quality?

A5:After price confirmation, you can require for samples to check our product's quality. If you just need a blank sample to check the design and quality. We will provide you sample for free as long as you afford the express freight.

Q6:Is there a discount for larger orders ?

A6:For new customers,there is a small discount ,but when the value of the order is increased,we will provide a larger discount.For previous customers,we are happy to provide a discount for your loyalty.