FAQ      

Q1. Can I place a sample order?

A1: Yes, we support small sample order to test and check quality. Mixed samples are also acceptable. Please contact our sales for a stock list.

Q2.How do you guarntee the quality?

A2: We have our own inspection team, if the defective rate is above 2%, we will take the responsibility for any quality problems caused by our side.

Q3. How long the plating color will be keep?

A3: Water Plated color usually keep 6 month, vacuum plated color usually keep 1 to 2 years. Depends on the customer's wear.

Q4. Do you offer after-sales warranty service?

A4:Yes, about fading, crystal fall off and other quality problems, we offer half to 1 years after-sales warranty service, but you need pay the shipping fee.

Q5.The jewelry design and logo can be customized?

A5.Yes, just send is the design you prefer or you can also choose from our selection.

Q6. Do you have any MOQ for custom order?

A6.Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.