About after-sales:
We will inspect the products before dispatch. Nevertheless, it is difficult to avoid that there is no any quality problem.
If you find a defective product, please contact us as soon as possible and help us take photos to confirm in time,
we will give you a satisfactory solution in the fastest time.
All employees of our company treat every customer with the concept of openness, inclusiveness, integrity, cooperation and win-win.
We hope we can establish long-term partnership, grow together and create brilliance together.
FAQ
Q1: How you control the items quality?
A1: each item strictly tested before shipping.
Q2: Could you provide free samples?
A2: no, sample should be paid including shipping cost,all fees will be returned in formal order.
Q3: What is the delivery time?
A3: usually 1-3 working days after confirming your payment.
Q4: when we receive the box, find any items missing or defective, how should we do?
A4: please contact us ASAP in 48hours, we will check and give you best solution soon.
Q5: What is the payment method?
A5: T/T Bank Transfer, Western Union, Money Gram, Paypal and so on.
Q6: What is the shipping method?
A6: DHL/UPS/TNT/FEDEX/HONG KONG POST/CHINA POST,etc.
Q7:If we have Agent/forwarder in China,can you ship to them?
A7:Sure it is no problem.
Q8:We sell goods on Amazon,could you ship goods directly to Amazon?
A8:Yes sure,we have this service.You just give us bar code and Amazon label.We stick bar code,professional packing and inspection,
do everything to ship goods directly to Amazon.