FAQ
Do you support full customization?
A Yes we provide full customization for logo color size shape material and craft options.
Do you offer free samples?
Yes, we provide free samples to help you confirm the product quality and design.
Our policy is as follows:
*Standard Products*: Free samples are available; you only need to cover the shipping cost.
*Custom Products*: We may charge for samples based on the complexity and cost. Sample fees will be refunded when you place a bulk order.
What is the lead time?
The lead time depends on the type of product and order quantity:
*Standard Products*: Generally 2-3 weeks.
*Custom Products*: Typically 3-5 weeks, including design confirmation, production, and quality inspection
We will do our best to meet your timeline requirements. Specific lead times can be discussed when placing the order.