FAQ

1.What is your sample time?

3 ~ 7 working days.

2.What is your mass production lead time?

15 ~ 25 working days. Peak season such as CNY holiday, to be defined case by case.

3.What is your MOQ [=Minimum Order Quantity]?

Generally speaking, 100pcs per style per color.

4.Can you do a custom logo on the products?

Yes, we can do custom logo on the products: embossing, foil-stamping, silk-screening, laser engraving, metal logo, rubber logo, or embroidering.

5.Can we order the color we want?

Yes, we can find similar color from the market. If no existing stock, we can customize it base on order qty, for example 300-500 wallets.

6. What is your working time?

Monday to Saturday, 08:00 ~ 18:00 (China Time). If any emergency, we are available at any time by mobile phone.

7.Can you customize client’s design?

Yes, OEM or ODM. With your vision, with our experience, we can reach a right products for your market.

8.Can the sample cost be refunded?

Yes, normally we refund the sample cost when you place the order.