FAQ

Q: Are you a trade company or a manufacturer?

A: We are the factory over 12 years,we have more than 30 thousand designs, specialized in 925 Silver/Alloy /Brass jewelry. OEM & ODM service are available.

Q. How is your product quality?

A. Quality is guaranteed, all the goods is double check by our QC.

Q: Could you provide some samples?

A: Yes of course. We will charge sample fee, and the clients need to pay for the shipping fee,we will refund sample fee when clients place a bulk order.

Q: When the product will be ready for shipment?

A: Shipment date is about 3-25 days after receipt of payment.（stock Products can be shipped within 3 days）

Q: What will be the packing?

A: Our standard packing is opp bag and bubble wrap to protect your goods by most. Customized packing is accepted, please contact us for more info.

Q: What's your payment terms ?

A: By T/T, Credit Card, Paypal, 30% deposit in advance, balance 70% before shipment.

Q: This is my first time buy from your company , how to arrange the shipping way for me?

A: We usually send jewelry by DHL , FEDEX , UPS ,EMS , they are all safe and fast (usually take 3-7 days), you just waiting for your goods at your home or your office is ok .After delivering goods, we will send you tracking number in time.